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Overview

HCL CLARA AI virtual assistant

Overview


In the Oil and Gas (O&G) industry, exploration, production, refining, and marketing involves highly-complex and capital-intensive methodologies, while requiring state-of-the-art technology. The fundamental challenges include competition from non-fossil fuel resources, compliance with strict regulations, sustainable cost efficiency, capital discipline, and asset maintenance.

The O&G companies have turned to dynamic technological advancements to boost productivity while keeping costs under control. Increased collaboration and data-driven decision making are key to optimize cost and efficiency.

We Recognize the Challenges and Are Adept at Turning Them Into Opportunities With Our Domain Expertise and Unique Offerings

Here Are Some of the Benefits Offered by Our Solutions.

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Increased adherence to SLAs and KPIs

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Real-time insights and improved compliance

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Optimized financial resources through process risk assessment

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Improved customer satisfaction and service reliability

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Reduced manual errors and subjectivity

Our Solutions

HCL iControl Oil and Gas Solution

HCL CLARA AI virtual assistant

HCL iControl Oil and Gas Solution


A business flow observability solution that provides real-time visualization to Oil and Gas enterprises on their full set of business processes, integration, and associated systems for greater compliance and asset maintenance.

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HCL iAutomate Oil and Gas Solution

HCL CLARA AI virtual assistant

HCL iAutomate Oil and Gas Solution


An intelligent runbook automation solution that has enabled supermajor Oil and Gas enterprises to embed end-to-end incident resolution and increase one-touch interactions.

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With Real-World Results

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Brochure

Business Flow Observability Solution for Oil and Gas

HCL iControl is an O&G business flow observability solution that provides real-time visualization of the full set of business processes, their integration, and associated systems providing IT and Operations a granular view into process capability against key performance indicators and defined service level agreements.

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Case study

HCL iControl

Our client, a French leading energy player that produces and markets fuels, natural gas, and low-carbon electricity was struggling and looking for a product to streamline new KPI scenarios, identify business flow optimization opportunities, automate checks on price input, achieve federation across business units, and get notifications before outages occur.

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Case study

HCL iAutomate

HCL iAutomate was deployed by a French multinational oil and gas company struggling with falling CSAT scores, reduced productivity, and manual incident resolution. The client was also experiencing high error rate due to the manual resolution of large volumes of incidents and change requests.

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Case study

HCL OptiBot

HCL OptiBot was deployed by an Oil and Gas enterprise with a presence in over 180 countries and world-recognition as energy providers and chemical manufacturers. The client was looking for solutions to digitize its heterogonous workplace consisting of more than 100,000 end-point devices and bring down the high IT support cost.

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