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The US Federal Financial Institutions Examination Council (FFIEC) provides guidance to financial institutions and their third-party service providers to maintain effective risk management programs. A 3rd party vendor has evaluated HCL’s Unica marketing solution, Unica Campaign, against the FFIEC requirements and created a report to provide guidance and explanations for how HCL is satisfying the relevant FFIEC requirements to assist Unica Campaign’s financial institution customers to respond and support compliance with the outsourcing technology services booklet.

FFIEC Outsourcing Technology Services Booklet of UNICA Campaign