NeoVAD Represents the Value Behind HCL BigFix Business Partners

The Solution

Transformation Story

“We use HCL BigFix to give visibility on what you have to do regarding patching, application, lifecycle of your desktop and things like that,” Jerome said. NeoVAD encourages you to automate your security process, especially when it comes to patching. The value of automation to start with is that it reduces the interval between the time of the possible infiltration and the time of its discovery. Being that HCL BigFix is a single agent it covers many different types of operating systems and applications. This also means a single agent for compliance, no matter the operating system. “You have patching, you have the compliance, and you have all the asset management, and also what they call “lifecycle”, where you can deploy, manage the operating system, do remote access, among many other things.” NeoVAD is a distributor who works with resellers of HCL BigFix, which means they host training sessions and present the technology to resellers and explain the value of integrating the software. They present the value and the service resellers can offer to their customers by providing training and support in order to best serve the end users. “We educate them on how to install, how to manage, how to use it on a daily basis, how to product with a product, so they can have autonomy to manage, maintain, deploy, and automate on the end user base… For example, we have master service providers (MSP), people who host a big infrastructure and they run it as MSP. So they have end users and they have a whole infrastructure with virtual machines and desktops… Microsoft already provides some tools to patch the infrastructure, but the tools that Microsoft provides don’t give you the same degree of visibility.”