State Government Provides Easy Access to Crucial Services with HCL Volt MX

The Solution

Volt MX Easily Delivers Crucial Family Services Apps

They chose the HCL Volt MX platform because:

• It’s flexible — with one single code base, they could deliver apps for any operating system and any device
• It has a rich set of features including a component library of reusable and customizable “parts” make building apps fast
• It has greater value per dollar compared to other low-code solutions in the market

From concept to completion, a small development team was able to develop, test, and deploys 5 robust apps in less than a year. The apps run on iOS and Android mobile devices and have been used every day since then.

The apps ensure that many services the organization provides to its citizens can be accessed from anywhere, anytime. The apps provide these crucial services:

• A court-hearing portal that gives citizens the opportunity to ask the state for a hearing if their benefits were wrongly denied or terminated.
• A child-support app that allows secure access to parents’ information, including support orders, making/receiving payments, and payment history.
• A labor-market app that aggregates historical labor market statistics related to labor force numbers, payroll jobs, unemployment rates, and provides users the ability to download the raw data into easy-to-use reports.
• A rapid-response app that helps the organization quickly identify, train and deploy qualified workers who have been recently furloughed so that they can be placed into new jobs and get back on their feet.
• A SNAP (Supplemental Nutrition Assistance Program) related app that allows citizens to access information regarding food stamps, local farmers’ market locations, and important nutrition information.