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About HCL BigFix Workspace+

About HCL BigFix Workspace

About HCL BigFix Workspace+


HCL BigFix Workspace+ is a transformative workspace management offering, providing organizations with a holistic approach to streamlining operations, fortifying cybersecurity and enhancing the digital employee experience.

HCL BigFix Workspace+ includes HCL BigFix AEX (AI-powered Employee eXperience). It enables an employee to ask questions in natural language and offers both quick and accurate answers and guidance to computing problems that employees experience every day. HCL BigFix AEX can significantly increase employee productivity and satisfaction while simultaneously reducing IT

workload by leveraging the largest library of IT automation available in the market.

Empowering enterprises can enhance the Digital Employee eXperience (DEX) by delivering uninterrupted workflows, enhanced productivity and streamlined IT operations that fosters a more efficient and satisfying work environment. HCL BigFix Workspace+ reflects our commitment to redefining workspace management with intelligence, efficiency and unwavering security.

Capabilities and Features

AI-powered Employee eXperience

Digital Employee eXperience (DEX) Reporting

By measuring and continuously improving the Digital Employee Experience (DEX), businesses are empowered to make data-driven decisions, optimize employee experiences, and foster a more efficient and satisfying work environment.

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AI-powered Employee eXperience

AI-powered Employee eXperience

A generative conversational AI platform that automates a wide range of use cases across industries and business functions, reducing help desk calls and improving employee satisfaction.

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Continuous Compliance

Continuous Compliance and Policy Enforcement

Achieve and maintain continuous compliance to industry benchmarks and regulatory requirements by leveraging 38,000+ compliance checks and industry standard and custom checklists for CSIA PCI DSS, DISA STIG and others.​

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Intelligent Automation

Intelligent Automation

With the world’s largest library of automations for Windows, Linux, macOS, iOS, iPadOS and Android. HCL BigFix improves IT staff efficiency and productivity while minimizing human error.

Manage Workspace Lifecycle

Manage Workspace Lifecycle

Automate management of user workspaces from provisioning to retirement, optimize IT processes associated with patching, OS deployment, software distribution and remote desktop control.

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Out-of-the-Box Patch Content

Out-of-the-Box Patch Content

Extensive out-of-the-box patch content is provided for over 100 operating systems versions, third-party applications, middleware, databases, PCI DSS compliance, CISA KEVs as well as content for Windows and RHEL OSs that have reached end of support.

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Remediate Vulnerabilities and Prove Security Risk Reduction

Remediate Vulnerabilities and Prove Security Risk Reduction

Secure your fleet of user workspaces by discovering, prioritizing and eliminating vulnerabilities by utilizing threat information from MITRE, CISA, and any data source. Measure progress using Protection Level Agreements.

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Software Asset Management

Software License Management

Manage licenses for Microsoft, Oracle, SAP, Adobe, VMware and more with ease. Automated metrics calculation simplifies compliance and optimizes costs, offering a streamlined solution to your software licensing challenges.

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Management at Scale

Management at Scale

Manage up to 300,000 heterogenous endpoints, including laptops, desktops and mobile devices, using a resilient and reliable infrastructure and a single HCL BigFix management server.

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Benefits


HCL BigFix Workspace+ for C-level Executives

Accelerate: Facilitate Faster Innovation

Accelerate your innovation with the market’s biggest library of automation, ensuring your organization maintains a competitive edge with less effort. Experience cost savings and a reduction in dissatisfaction as you speed up your journey towards success.

Consolidate: Unify Security-Driven Excellence

Unlock the power of a secure-by-design offering that seamlessly integrates more AI, Automation and UEM capabilities than any other market solution, often eliminating multiple other tools. Our consolidated offering establishes a robust IT foundation, streamlining operations and enhancing efficiency for a unified, secure experience.

Collaborate: Break Enterprise Silos, Foster Harmony

Align C-Suite, IT and Security with the only vulnerability remediation solution that combines threat intelligence and instant exposure analysis into one package, delivering quantifiable risk reduction. Our exclusive collaborative approach protects your brand and empowers informed decision making.

HCL BigFix Workspace+ for
Digital Experience Officers

Supporting the Chief Human Resources Officer, Digital Transformation Officer and Employee Experience Officer

Accelerated Digital Transformation

Accelerates digital transformation, ensuring a seamless transition to a hybrid work culture. Positions IT as a strategic enabler, aligning with overall business goals.

Digital Employee eXperience (DEX) Monitoring and Reporting

By measuring and continuously improving the Digital Employee Experience (DEX), businesses are empowered to make data-driven decisions, optimize employee experiences, and foster a more efficient and satisfying work environment.

Minimize Employee Disruptions

Employing a least disruptive endpoint and security management actions along with self-healing and GenAI self-service capabilities, organizations can improve user productivity and satisfaction.

Enhanced Compliance Assurance

Mitigates compliance-related risks and ensures adherence to industry standards, fostering a resilient and secure business foundation.

HCL BigFix Workspace+ for VP or Director of IT

Speed Time-to-Value

Empowers IT leaders to swiftly realize value through prompt implementation of AI and automation, optimizing overall IT efficiency.

Optimize Costs

Effective IT infrastructure cost management contributes to budgetary control and resource optimization.

Improve Cybersecurity Resilience

Proactive vulnerability detection and security measures establish a resilient enterprise environment, reducing risks and potential threats.

Ensure Compliance

Achieve and maintain continuous compliance, mitigating regulatory and industry standard risks.

HCL BigFix Workspace+ for IT

Enabling IT to improve security, streamline operation, empower end users and enabling a remote work

Focus on Strategic Initiatives

AI-led automation of routine tasks enhances operational efficiency, allowing IT teams to focus on strategic activities.

Drive Swift Incident Response

Enables IT operations to respond swiftly to security incidents in near real-time, minimizing downtime and potential disruptions.

Speed Value Realization

Quick implementation timeline and extensive out-of-the-box support contributes to rapid value realization.

Promote Adaptability

Extensive repository of reusable runbooks ensures adaptability to various scenarios, streamlining operations.

HCL BigFix Workspace+ for End Users

Delivers a seamless digital workplace experience with minimal disruption and self-service capabilities that maximize productivity

Seamless Digital Employee eXpereince (DEX)​

Deploying AI-assisted incidence responses, least disruptive IT processes along with self-healing and GenAI self-service capabilities, employees will enjoy a highly productive and satisfying work experience.​

Improve Security

Proactive vulnerability detection and security initiatives create a secure IT environment, instilling confidence in end users.

Optimize Efficiency with AI

Leverage the power of AI to automate routine tasks, ensuring not only efficiency in IT services but also contributing to a seamlessly optimized experience for end-users.

Minimize Disruptions

Zero-touch automation minimizes disruptions, providing end users with a stable and reliable computing environment.

Why choose HCL BigFix Workspace+?

Our clients don't just praise HCL BigFix for its versatility; they credit it with transforming their business. Its lightning-fast implementation and ability to tackle any challenge is driven by a broad set of capabilities and an enormous number of reusable assets.

100+

Operating systems supported

100M+

Managed endpoints in 47 countries

500k+

Ready-to-deploy content

100K+

Software titles discovered

38K+

Out-of-the-Box compliance checks

5K+

Actives Use Cases for AI-driven Employee eXpereince

With Real-World Results

AIS helps International Bank to Improve Patching and Patch Reporting
Case study

AIS helps International Bank to Improve Patching and Patch Reporting

HCL BigFix helped AIS Bank gain consolidated and accurate patch KRIs/KPIs reports, eliminating the manual effort to identify relevant patches for over 260 software titles. This saved hundreds of staff hours, reduced vulnerability remediation time, and lowered security risks.

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HCL BigFix helps Global Information Technology Manage its Geographically Dispersed IT Environment
Case study

HCL BigFix helps Global Information Technology Manage its Geographically Dispersed IT Environment

HCL BigFix helped GIT consolidate six tools, reduce patch cycles by 5 days, saving 2,700 staff hours annually. It created a single source of truth for hardware and software inventory, substantially reducing IT complexity and costs.

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Mondelēz International
Case study

A Large Industrial Manufacturer Simplifies Vulnerability Identification and Remediation With HCL BigFix and Tenable

HCL BigFix assisted a large industrial manufacturer in deploying software updates and patches to remote workstations, eliminating the need for VPN connections for endpoint management. The integration allowed automatic correlation of vulnerability findings from Tenable with HCL BigFix Fixlets. This significantly enhanced their ability to quickly remediate discovered vulnerabilities.

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HCL BigFix Workspace+
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