Forge Strong Customer Relationships with Our Dealer Management System
Manage your entire dealer network as they plan, execute, and monitor spare parts, service and sales with our HCL Aftermarket Cloud Dealer Management System (DMS).
Engineered for Effective Dealer Operations
Engineered for Effective Dealer Operations
HCL Aftermarket Cloud Dealer Management System (DMS) is designed to empower your business with cutting-edge tools and solutions to streamline every aspect of your dealership operations - from sales, service delivery to inventory handling and more.
Analyze Customer Needs and On-Site Resource Planning Efficiently at a Dealer Level
Elevate Sales Operations
Move your pipeline from suspects to prospects, prospects to customers with comprehensive insights, competitor analysis, and seamless sales activity tracking.
Complete Service Lifecycle Management
Ensure flawless service operations with comprehensive customer management and streamlined workflows. From installation to maintenance, our DMS covers it all, boosting service efficiency.
Efficient Inventory Operations
Maximize stock management - monitor stock levels, track part movements, and optimize inventory turnover. Get the right parts to the right place at the right time.
Top HCL Aftermarket Cloud DMS Capabilities
Effective Sales Operations
Advanced prospect analysis, simplified quotation management with configurable variables, logistics and installation coordination and more.
Service and Warranty Management
Efficient handling of job card, invoicing, claims, feedback integration, and comprehensive warranty management.
Complete Customer Lifecycle Management
Gain visibility into customer product status, warranty information, and contract viability, along with a full history of product builds and repairs.
Inventory Optimization
Keep track of stock turn ratios, availability, potential losses, costing, and cycle counts for smart stock management.
Learn how DMS can transform your dealership operations
Our Impact
HCL Aftermarket Cloud DMS delivers tangible results every day in diverse asset-centric industries and use cases reducing costs, increasing profits, margins and so much more.
35%
Increase in resource utilization
98%
Reduction in pending claims within 2 quarters
1400+
Dealers onboarded to one platform
57,618
Installed base served
470,000
Sold parts and services
1.1 mil
Service orders fulfilled
Why Choose HCL Aftermarket Cloud DMS?
Enhanced Customer Satisfaction
Improve every customer touchpoint by reducing lead times and increasing product availability.
Increased Sales
With better insights and efficient operations, you'll be able to boost sales and revenue.
Reduced Manual Processes
Cut your costs by streamlining processes and reduce manual interventions. Seamlessly integrate our DMS to your existing systems for smooth operations.
Real-time Visibility
Stay informed with real-time data on sales, stock, and customer interactions across your dealer network.
Ready to unlock the full potential of your dealership?
Take the first step towards dealer management excellence. Our team of experts are offering free 100% personalized consulting services to help you take your aftermarket business to the next level.
