Better. Faster. Easier. The New Way for Parts Catalog is Digital
HCL Aftermarket Cloud Digital Catalog (DC) integrates efficient parts management with content management to make the selection of the right part easier.
Introducing Digital Catalog: Transforming Aftermarket Parts Management
Introducing Digital Catalog: Transforming Aftermarket Parts Management
Traditional methods of managing and distributing parts catalogs had their challenges, from outdated data, static catalogs, burdened technical support, to complex searches. Our Digital Catalog integrates parts and content management efficiently to deliver a game changing experience. With custom buyer catalogs, comprehensive product details, and real-time inventory, we significantly simplify the process while reducing downtime.
Right Parts Ordered the First Time. Increased Service Tech and Dealer Productivity. Reduced Downtime
Custom Buyer Catalogs
Whether your business is B2B, B2C or B2B2C, meet the unique needs of your buyers to quickly find products in an all-in-one platform that supports order-based, model-based and serial-based catalogs.
Comprehensive Product Information
Reduce order errors and misinformation with one source of truth for all aftermarket materials: parts catalogs, service manuals, electric diagrams, repair bulletins, instructional videos, inspection reports, and certifications.
Real Time Inventory Visibility
Instantly get to know superseded parts, parts availability, price, out-of-stock or backordered items, alternative product suggestions and more, thereby improving equipment uptime and operational efficiency.
HCL Aftermarket Cloud DC Capabilities
Easy Exploration and Examination
User-friendly navigation with features like automated hotspot identification, high quality image rendering, and zoom-in/out for easy exploration and examination. Use the configurator to verify whether the parts being ordered fits the machine.
Parts Authoring Automation
Streamlined catalog creation by extracting, validating, and standardizing parts data from diverse sources. Version control, regular updates, and supersession management ensure access to the latest and accurate information.
Personalized Branded Experience
Customizable catalog navigation views, active carts, and corporate branding customization for personalized experiences.
eCommerce Ordering
Seamlessly transition buyers from aftermarket service to checkout.
See how DC stands out as a Service Parts Management Solution
Our HCL Aftermarket Cloud Digital Catalog Benefits
Efficient Parts Discovery
Quickly find the right components within the extensive catalog, saving time and boosting technician productivity during repairs and maintenance.
Real-Time Updates
Access the most current product information instantly, eliminating the risk of using outdated data and ensuring precision in ordering and servicing.
Improved Customer Service
Enhance customer satisfaction by swiftly and accurately identifying the required parts, providing a seamless experience, and reducing downtime.
Reduced Environmental Impact
Contribute to environmental sustainability by minimizing printed catalogs and adopting eco-friendly practices, aligning with responsible corporate citizenship.
Our Impact
HCL Aftermarket Cloud Digital Catalog delivers tangible results every day in diverse asset-centric industries and use cases reducing costs, increasing profits and margins and so much more.
80%
Time saved in placing parts order
4x
Increase in online spare parts orders
90%
Reduction in parts-related enquiry calls to customer support
4 Million
Digitized parts for faster ordering, better accuracy
Want to modernize your parts catalog?
Our team of experts are offering free 100% personalized
consulting services to help you take your aftermarket
business to the next level
What Our Customers Are Saying
Earlier order revision upload process was lengthier, now it is reduced, overall can say taking 80% saving time. In DC, just need to select 100 orders and upload, immediately available for customer.
We are super excited as this product will add a lot of value to our internal process and to our valuable customers.
From the possibility to add a picture of any part to the possibility to connect from anywhere, we love the experience this platform provides.
Lot of customers don't want printed catalogue, printing cost saving is 3-4k Canadian dollar per order, most of them are preferring online only.
No revision information sending - earlier for each revision used to compile and send pdfs which was tedious. Now its all online.
Access to information is very easy. Mechanics love it - just type road# and they get all information.
Digital Catalog is very versatile. We use it for bidding for promotions to new customer.
Service document is in precise location - in tree – they (technicians) need not search in location, if they search by road # they get parts maintenance, service document, electric diagram, supersession all in one place.
One stop shop for mechanics, no need to go anywhere!
No downtime and training time is less than 5 min. Just go to window, type road#, and it shows the right catalog page.
The launch was a major milestone since the Digital Catalog is extremely sophisticated. Few statistics of the launch: 6887 active users and 3,269,857 pieces of data either validated, cleaned, or standardized.
