HCL iControl
Enterprise Command Center driven by Business Flow Observability
Make Real-time, Informed Decisions with Thorough Insights
Make Real-time, Informed Decisions with Thorough Insights
New-age enterprises are reliant on multiple processes and multilinear operations, making it difficult to have complete understanding and analysis of scenarios. It gets compounded by poor data management, leading to:
- Rising operational issues even when technical issues are declining
- Limited visibility into business flow performance
- No knowledge of downstream impact of a break
- Penalties due to non-compliance of regulations
- Reactive issue identification and resolution
Our Vision
To empower our clients with seamless integration between their business processes and IT operations
Our Mission
- To connect business and IT operations to make them more productive and successful
- To accelerate collaboration of business and IT operation
- To provide end-to-end visibility of the critical business value chains
- To benefit our customers with sustainable efficiency improvements
The iControl Advantage
Enable faster data-driven business decision making
iControl’s enterprise view coupled with customizable unified dashboards and smart widgets provides the bird’s-eye view of enterprise, enabling faster data-driven decision making and impact analysis.
Analyze impact of IT performance on business outcomes
iControl’s six standardized KPIs/target types help you discover the relationship of IT operations and business objectives. iControl provides the business contextualized observability with a focus on services, service targets, service owners, and the rules.
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Predict trends with intelligent insights
iControl’s machine learning (ML) enabled predictive analytics capabilities facilitate informed decisions by providing future trends and business impact of KPIs.
Analyze impact and prepare for the future
With the help of historical data and service intelligence, you can drill down the impact, understand the root causes for disruptions and service breaks, and identify the impacted clients.
Get more for less with flow designer
iControl’s easy-to-use flow designer helps you create and store business flows, process steps, sub-flows, and define KPIs, resulting in granular view of business performance.
GenAI-powered Business Process Engine
Experience the revolution in business process modelling with HCL iControl's GenAI-powered Business Process AI Engine helping reduce the documentation efforts by more than 60%, enabling faster adoption and ensuring adherence to standardized business process practices.
MVP release - 15 July 2024
GA release - 30 September 2024
Our Impact
240 +
Business Workflows
700 +
Business KPIs available
The iControl Outreach | Making multilinear impact across industries
Industry Solution Packs
Industry Solution Packs
iControl offers over 200 templated, ready-to-use flows that cater to specific industries and helps you implement its capabilities in a faster and better way. Here are the various domains iControl covers:
Multilevel Business Flows
Multilevel Business Flows
iControl delivers a multi-level view of business flow performance with the ability to aggregate process flows from child to parent, enabling you to gain intelligent, real-time, and actionable insights.
