Overview

HCL CLARA AI virtual assistant

Overview


The retail sector is more complicated than ever today. In the wake of shift from brick-and-mortar retail to hybrid online, retailers are being forced to reevaluate and develop the ability to monitor their complex business processes end-to-end.

Traditionally, business tools generated only data, but the need of the hour is to gain better insights into business services. Retailers now require real-time visibility at every touch point of critical business processes to deliver seamless omni-channel retail experience.

Our Solutions

HCL iControl Retail Solution

HCL CLARA AI virtual assistant

HCL iControl Retail Solution


A business flow observability solution for the Retail industry that provides intelligent, real-time actionable insights into key retail processes while bringing in end-to-end transparency to the order management chain by observing every touchpoint proactively and flagging the bottlenecks.