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HCL Intelligent Operations
Retail
Maximizing productivity and accelerating time-to-market.
Overview
Overview
The retail sector is more complicated than ever today. In the wake of shift from brick-and-mortar retail to hybrid online, retailers are being forced to reevaluate and develop the ability to monitor their complex business processes end-to-end.
Traditionally, business tools generated only data, but the need of the hour is to gain better insights into business services. Retailers now require real-time visibility at every touch point of critical business processes to deliver seamless omni-channel retail experience.
We Combine Our Deep Industry Insights With a Transformational Product Design Ideology to Provide
Proactive alerts to prevent key retail process failures
Transparency in omni-channel order management and delivery
Better shelves visibility to avoid stock outs
Intelligent, real-time, and actionable insights into retail processes
Faster root cause identification and resolution
Our Solutions
HCL iControl Retail Solution
HCL iControl Retail Solution
A business flow observability solution for the Retail industry that provides intelligent, real-time actionable insights into key retail processes while bringing in end-to-end transparency to the order management chain by observing every touchpoint proactively and flagging the bottlenecks.